Support

Questions about your collection, a subscription, or anything else about Unearth — we read every email.

A few things that are usually fastest to resolve directly in the app:

Subscription or billing: manage or cancel any time in your iPhone's Settings → your Apple ID → Subscriptions. Use "Restore Purchases" on the paywall or in Settings if a purchase isn't showing up.
Account deletion: Settings → Delete Account, inside the app. Deleting your account does not cancel your App Store subscription; to stop being charged, cancel it in your Apple ID settings under Subscriptions.
A scan that got it wrong: tell us what the piece is and who made it, if you know, and send the photo if you can — it helps us improve recognition. Scans suggest what a piece is and a rough estimate range for you to check; change or clear anything before saving. Estimates are a starting point, often high, never an appraisal.
AI recognition: turn it on or off any time in Settings. You can always add items manually.

For anything else, including privacy requests, see our Privacy Policy and Terms of Service.